Contact BIDR

We’re a UK team. Email us and we aim to reply within one working day — sooner for anything affecting a live job.

What are you contacting us about?

A job in progress

Message from the job screen so we can see the full history and act quickly.

Payments and refunds

Include the job reference (it starts with BIDR-) and what went wrong.

Provider accounts

Verification, insurance evidence, payouts and account status.

Trust and safety

Report unsafe behaviour, off-platform contact or anything that felt wrong.

BIDR is not an emergency service. If you are in danger or in an unsafe position on a road, call 999 first. See our safety advice.